My Account

For safety and security, each customer is permitted to create only one registered account by default. Tlevue.com reserves the right to suspend any accounts without prior notice if a customer attempts to create multiple accounts. Both parties agree that once an order has been dispatched, the responsibility for transportation falls solely on the third-party logistics company. At this point, full ownership of the products transfers to the buyer, and all associated liabilities and risks during transportation are the buyer’s responsibility.

In accordance with customs regulations, customers must provide valid and accurate information. All consignee names, addresses, and payer names must be correct. Some countries require the consignee to provide their ID or passport for package clearance or payment verification. It is the customer’s sole responsibility to ensure the accuracy of the information they provide. If any information is incorrect and leads to issues with shipment, delivery, or customs clearance, we will not be held responsible and will not offer compensation in such cases. Tlevue.com will always adhere to the law, and we kindly remind users to do the same. As importers, customers are responsible for complying with all laws and regulations in their respective countries. Please refer to our privacy policy for more details.